WhatsApp Automation
The channel your customers actually read — automated properly and compliantly.
- From
- ₹55,000 setup
- Timeline
- 1–2 weeks after Meta verification
In India, email gets ignored and calls get declined, but WhatsApp gets opened. Open rates north of 90% make it the highest-leverage channel most businesses aren't using systematically.
We set it up on the official Business API — not an unofficial library that gets your number banned — with proper templates, opt-in handling and conversation routing.
What we build
- WhatsApp Business API onboarding via Meta Cloud API or an Indian BSP
- Green tick (verified business) application support
- Template message design and approval submission
- Instant lead response the moment an enquiry arrives
- Order confirmation, dispatch and delivery notifications
- Abandoned cart recovery sequences
- Two-way conversations routed into a shared team inbox
- Catalogue, product messages and payment links
- Opt-in capture and opt-out honouring for policy compliance
Examples of this work
Concrete builds rather than capability statements.
Cart recovery
Abandoned checkouts trigger a WhatsApp message at 40 minutes with the cart contents and a resume link, then a second at 24 hours with an incentive. Typically recovers 8–14% of abandoned carts.
Speed-to-lead
Website, IndiaMART and ad leads receive a WhatsApp reply within 30 seconds naming their enquiry, while the rep gets a task and the CRM opportunity is created.
Delivery updates
Shiprocket status changes push straight to WhatsApp with a tracking link, cutting 'where is my order' support tickets substantially.
What you get
- Live WhatsApp Business API number with verified profile
- Approved template library
- Automation flows connected to your CRM or store
- Shared inbox setup for human replies
- Opt-in and compliance documentation
Tools we use here
- WhatsApp Cloud API
- AiSensy
- Interakt
- Gupshup
- n8n
- GoHighLevel
- Shopify
WhatsApp automation — questions we get asked
What do we need to get approved?
A Facebook Business Manager account, a phone number not currently registered on consumer WhatsApp, business verification documents (GST or incorporation certificate), and a display name matching your registered business. We handle the submission and the back-and-forth with Meta.
What does WhatsApp charge?
Meta bills per 24-hour conversation window, priced by category — marketing costs more than utility, and service conversations started by the customer are cheapest. Indian rates are among the lowest globally. We design flows to sit in the cheaper categories wherever the use case allows.
Can we message anyone we like?
No. Marketing messages require prior opt-in, and templates must be approved before use. Sending unsolicited marketing gets your quality rating downgraded and eventually your number blocked, so we build opt-in capture into the flows from the start.
Is the unofficial API cheaper?
It's cheaper right up until the ban. Unofficial libraries violate WhatsApp's terms and numbers get permanently blocked, usually after you've built an audience on them. We only work with the official API.
Often paired with
WhatsApp API setup
Onboarded onto the official API without the three-week guessing game.
From ₹28,000
AI chatbots
A bot that answers from your actual content — and hands over cleanly when it can't.
From ₹85,000
SMS & email
Messages that land in the inbox, not the spam folder or a DLT rejection.
From ₹40,000
Want WhatsApp automation working in your business?
Book a free 30-minute audit. We'll tell you what it would take, what it would cost, and whether it's worth doing at all.
No obligation · Reply within 1 business day · NDA on request