Six steps, and no surprises in the middle
Automation projects fail in predictable ways. This process exists to remove each of them.
- 01
Audit
We talk to the people doing the work, map what actually happens, and quantify the hours each step costs you.
- 02
Blueprint
You get a ranked roadmap with a fixed price against each item — highest return and lowest build cost first.
- 03
Build
We build in your accounts, on your credentials, with error handling and alerting from the first version.
- 04
Test
We run it in parallel with your manual process until the outputs match. Nobody is asked to trust it on day one.
- 05
Handover
Documentation, a runbook and a recorded walkthrough, so your team can operate it without calling us.
- 06
Monitor
Execution monitoring catches failures before your customers do — optionally with us on call.
What we need from you
- Thirty minutes with whoever knows the process best — not the manager, the person doing it
- Read-only access or a screen share of the systems involved
- One named decision-maker who can approve scope and sign off deliverables
- An honest account of what's actually happening, including the workarounds
What slows projects down
- Waiting on access to a third-party system nobody has the password for
- Scope agreed with one person and disagreed with by another
- A source process that turns out to have four undocumented exceptions
- Approval sitting with someone who's travelling
None of these are dealbreakers — we plan around them. But they're the reason a two-week build sometimes takes four, and it's better to name them upfront.
We'll tell you not to automate something
Some processes shouldn't be automated. If it runs twice a month, changes every time, or a mistake is expensive and hard to reverse, a checklist beats a workflow.
We'd rather lose a project than build something that costs more to maintain than it saves. That's not a sales position — it's that unmaintained automation is worse than no automation, and we're usually the ones who get called to clean it up.
Find out what you can automate in 30 minutes
Book a free audit. We map your current process, identify the highest-ROI automations, and send you a costed roadmap — whether or not you hire us.
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