Automation for Logistics & Supply Chain
Exceptions surfaced early, while they're still fixable.
Logistics runs on exceptions. The 95% that moves normally needs no attention; the 5% that doesn't costs disproportionately if nobody notices for a day.
We automate detection and first response so exceptions reach a human immediately, with the context needed to act.
What this usually costs you
- Delays discovered when the customer calls
- Tracking updates chased manually across carrier portals
- PODs collected inconsistently
- Carrier invoices reconciled by hand against shipments
- Customers calling for status because nothing proactive is sent
Automations for Logistics & Supply Chain
Unified shipment tracking
Status across multiple carriers consolidated into one view with normalised stages.
Exception alerting
Delays, failed deliveries and stuck consignments alert the responsible person with full context immediately.
Proactive customer updates
WhatsApp notifications at each milestone, cutting inbound status calls sharply.
POD collection
Digital proof of delivery captured, attached to the shipment and released to billing.
Freight reconciliation
Carrier invoices matched against booked shipments with discrepancies flagged automatically.
Typical tools
- Shiprocket
- Delhivery
- n8n
- PostgreSQL
- WhatsApp API
- Metabase
Typical outcome
Exception response typically moves from next-day to within minutes.
Logistics & Supply Chain — common questions
Can you integrate carriers without a public API?
Often, through their partner portals or scheduled reports. We assess each carrier individually and tell you which ones will be reliable.
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Let's look at your Logistics & Supply Chain operation
A free 30-minute audit will tell you which of these is worth the most to you, and what it would cost to build.
No obligation · Reply within 1 business day · NDA on request