AI Chatbot Development
A bot that answers from your actual content — and hands over cleanly when it can't.
- From
- ₹85,000
- Timeline
- 2–4 weeks
Most business chatbots fail in one of two ways: they're rigid decision trees that frustrate everyone, or they're raw LLMs that confidently invent your refund policy.
We build the middle path — answers grounded strictly in your documents, a hard refusal when the answer isn't there, and a clean handover to a human with full conversation context.
What we build
- Website widget matched to your brand, with no external dependencies
- WhatsApp, Instagram, Messenger and Telegram deployment
- Grounded answers from your documents, product catalogue and policies
- Lead qualification and appointment booking inside the conversation
- Human handover with full transcript and context
- Multilingual support including Hindi and regional languages
- Conversation analytics — what people ask, where the bot fails
- CRM logging of every conversation against the contact record
Examples of this work
Concrete builds rather than capability statements.
Pre-sales qualification bot
Answers product questions from the spec sheet, qualifies on budget and timeline, books a demo on the right rep's calendar, and creates the CRM opportunity with the transcript attached.
Order status bot
Authenticates by phone number, looks up live order and shipment status, handles address changes within the cutoff window, and escalates anything else to support.
What you get
- Deployed bot on your chosen channels
- Knowledge base with a documented update process
- Handover rules and routing
- Analytics dashboard of questions and failure points
Tools we use here
- Claude
- OpenAI
- n8n
- WhatsApp API
- GoHighLevel
- Qdrant
AI chatbots — questions we get asked
How do you stop it making things up?
Retrieval-grounded answering with a strict instruction to refuse when the source material doesn't cover the question. If the documents don't contain an answer, the bot says so and offers a human — it doesn't guess. We test this deliberately with adversarial questions before launch.
Can it handle Hindi and regional languages?
Yes. Modern models handle Hindi, Gujarati, Marathi, Tamil and Telugu well, including Roman-script Hinglish. We test each language you need against real customer phrasing rather than assuming.
How does it stay up to date?
The knowledge base syncs from a source you control — a Drive folder, Notion database or your site. Update the source and the bot's answers change within minutes, with no redeployment.
Often paired with
Want AI chatbots working in your business?
Book a free 30-minute audit. We'll tell you what it would take, what it would cost, and whether it's worth doing at all.
No obligation · Reply within 1 business day · NDA on request