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Ecommerce Operations

Automation for Ecommerce Operations

Run three channels with the effort of one.

Multi-channel selling multiplies operational work: each marketplace has its own dashboard, its own dispatch rules and its own way of telling you something went wrong.

We consolidate them into one operational flow with one stock source of truth.

Lower RTO with COD confirmation
20–35%
Lower RTO with COD confirmation
Overselling incidents
0
Overselling incidents
Queue for every channel
1
Queue for every channel
The problem

Where the time goes

  • Orders processed separately per channel
  • Overselling because stock counts drift
  • COD orders shipping without confirmation
  • Returns handled ad hoc
  • No single view of true profitability
What we build

Automations for this team

Unified order intake

Every channel's orders into one queue with a consistent format and status model.

Inventory sync

Single stock source pushed to all channels with buffers to prevent overselling.

COD confirmation

WhatsApp confirmation before dispatch, holding unconfirmed orders — the biggest RTO reducer available.

Dispatch automation

Courier selection, label generation and pickup scheduling triggered on confirmation.

Returns processing

Structured intake, approval rules and refund triggering with the customer kept informed.

  • Shopify
  • Amazon
  • Shiprocket
  • WhatsApp API
  • n8n
  • PostgreSQL
FAQ

Frequently asked questions

How many channels can you handle?

As many as expose an API or a partner feed — Shopify, WooCommerce, Amazon, Flipkart, Meesho, Nykaa and marketplace aggregators are all routine.

Find out what you can automate in 30 minutes

Book a free audit. We map your current process, identify the highest-ROI automations, and send you a costed roadmap — whether or not you hire us.

No obligation · Reply within 1 business day · NDA on request