Ecommerce
Shopify to WhatsApp Integration
Order confirmations, dispatch alerts and delivery updates sent on WhatsApp automatically.
- Typical saving
- 8 hrs/week
- Tools
- Shopify · WhatsApp API · n8n
Trigger
Shopify order or fulfilment event
How it works
Step by step
- 1Receive the Shopify webhook
- 2Select the approved template for the event type
- 3Send with order details and a tracking link
- 4Log delivery status against the order
- 5Route customer replies to the support inbox
Outcome
Support tickets asking about order status fall sharply.
Built with
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