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Operations

No-Show Recovery Automation

Rebook missed appointments the same day rather than losing the customer.

Typical saving
Direct revenue recovery
Tools
GoHighLevel · WhatsApp API · n8n
Trigger

Appointment marked as no-show

How it works

Step by step

  1. 1Send a non-judgemental rebooking message within the hour
  2. 2Offer the next available slots directly
  3. 3Follow up once the next day if there's no response
  4. 4Return the contact to nurture after two attempts
  5. 5Report no-show reasons for pattern analysis
Outcome

Recovers roughly a third of no-shows.

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