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Marketing

Customer Winback Automation

Detect lapsed customers and bring them back with a timely, relevant offer.

Typical saving
Direct revenue recovery
Tools
n8n · WhatsApp API · Shopify
Trigger

No purchase within the expected cycle

How it works

Step by step

  1. 1Calculate each customer's typical purchase interval
  2. 2Detect when they're overdue
  3. 3Send a relevant offer based on past purchases
  4. 4Escalate to a second touch with a stronger incentive
  5. 5Suppress and mark as churned after two attempts
Outcome

Typically recovers 5–12% of lapsed customers per cycle.

Want this running in your business?

Most library automations go live within a week. Tell us your setup and we'll confirm the fit and the price.

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