Automation for Restaurants & Cloud Kitchens
Bring customers back without paying an aggregator for the privilege.
Aggregators own your customer relationship and charge heavily for it. The escape route is a direct channel — and the data to know who ordered what, when.
We automate direct ordering follow-up, winback and reviews so repeat business doesn't require a commission.
What this usually costs you
- No direct relationship with customers who order via aggregators
- Reservations handled over calls that go unanswered at peak
- Lapsed customers never contacted
- Reviews unmanaged across platforms
- Daily sales compiled by hand from multiple dashboards
Automations for Restaurants & Cloud Kitchens
Reservation automation
WhatsApp booking with confirmation, reminders and a waitlist when full.
Customer winback
Customers who haven't ordered in a set window receive a targeted offer on WhatsApp.
Review management
Post-visit review requests with negative feedback routed to the manager first.
Daily sales report
Consolidated figures across dine-in, delivery and aggregators sent each morning.
Typical tools
- WhatsApp API
- Petpooja
- n8n
- Google Sheets
- GoHighLevel
Typical outcome
Winback campaigns typically return 5–12% of lapsed customers per cycle.
Restaurants & Cloud Kitchens — common questions
Can you pull data from Swiggy and Zomato?
Partner portals expose reports rather than open APIs. We work from scheduled exports, which is enough for reporting and winback where you have consented contact details.
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Let's look at your Restaurants & Cloud Kitchens operation
A free 30-minute audit will tell you which of these is worth the most to you, and what it would cost to build.
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