Sales & leads
Missed Call Text-Back Automation
Every missed call gets an immediate WhatsApp or SMS asking what the caller needed.
- Typical saving
- Recovers 20–30% of missed calls
- Tools
- Twilio · WhatsApp API · GoHighLevel
Trigger
Inbound call ends unanswered
How it works
Step by step
- 1Detect the missed call event
- 2Look up or create the contact
- 3Send an immediate message offering help and a booking link
- 4Create a callback task for the team
- 5Route the reply into the shared inbox
Outcome
Missed calls stop being lost enquiries.
Built with
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