Operations
Appointment Reminder Automation
Multi-stage reminders with confirm and reschedule options that cut no-shows.
- Typical saving
- Direct revenue protection
- Tools
- GoHighLevel · WhatsApp API · Twilio
Trigger
Appointment scheduled
How it works
Step by step
- 1Send a reminder 48 hours ahead with confirm and reschedule buttons
- 2Send again at 24 hours
- 3Send a final reminder two hours before
- 4Free the slot and notify the team on cancellation
- 5Offer the freed slot to the waitlist
Outcome
No-shows typically fall 30–50%.
Built with
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